Our services are scoped and quoted individually. This policy explains the request process. Your accepted written proposal or service agreement sets the project-specific commercial terms, subject to applicable law.
1. Before you pay
The proposal should identify the work, milestones, fees, payment schedule, third-party costs and any cancellation terms. Please resolve questions before approving the proposal or making a payment. This website itself has no checkout.
2. Requesting cancellation
Email hello@vardhivainnovations.com with your name, project or invoice reference and the work you want to cancel. We will confirm the status of the engagement and discuss stopping or adjusting future work. Cancellation is not treated as complete merely because a message was sent; we will acknowledge it and clarify any remaining obligations.
3. Reviewing a refund
We review the agreed terms, payments received, work completed, deliverables supplied and approved costs already committed. Where an amount is refundable, we will confirm the calculation, payment route and expected processing timeframe in writing. We do not impose a blanket “no refunds” rule through this website.
4. Third-party expenses and marketing budgets
Domain registrations, hosting, software licences, advertising spend and other third-party purchases may be governed by the provider’s own cancellation rules. Any approved, non-recoverable costs will be explained and supported when calculating the balance. Service fees and advertising budgets are treated separately.
5. Delivery concerns
If work does not match the agreed scope, describe the issue and the affected deliverable. We will review it against the agreement and discuss an appropriate correction, revised delivery plan or refund where applicable. Results such as search rankings or sales are not guaranteed, but that does not remove our obligation to deliver the agreed work.
6. Applicable rights
Nothing here limits mandatory consumer rights or remedies available under applicable law. Product subscriptions, if offered by individual brands, are governed by their own disclosed billing and refund terms.